Ration not received, or the Fair Price Shop is refusing or cheating
Responsible Food & Civil Supplies Department, UP
Where to complain
- File online fcs.up.gov.in →
- Phone 1800-1800-150 / 1967
- Department site fcs.up.gov.in →
What to have ready
- Ration card number
- Aadhaar
- Fair Price Shop details
Having these to hand before you start makes the complaint faster to file and much stronger if you later need to escalate it.
If it is not resolved · escalate in this order
Typical timeframe 7-15 days
- 01 Fair Price Shop (FPS) dealer You start here Note the shop details, your ration card number and the date you were refused.
- 02 District Supply Officer (DSO), Baghpat if the dealer does not comply
- 03 IGRS / Jansunwai (jansunwai.up.nic.in) final escalation
Keep your complaint reference number at every stage. It is the only thing that lets any office — or this platform's follow-up support — trace what actually happened to your case.
Worth knowing
One Nation One Ration Card portability queries can also be raised on the same helpline