New ration card application, or correction of details on an existing card
Responsible Food & Civil Supplies Department, UP
Where to complain
- File online fcs.up.gov.in →
- Phone 1800-1800-150 / 1967
- Department site fcs.up.gov.in →
What to have ready
- Family details
- Income certificate
- Aadhaar of all family members
Having these to hand before you start makes the complaint faster to file and much stronger if you later need to escalate it.
If it is not resolved · escalate in this order
Typical timeframe Around 30 days for processing
- 01 District Supply Office, Baghpat You start here Carry family details, an income certificate and Aadhaar of every member.
- 02 IGRS / Jansunwai (jansunwai.up.nic.in) if the application stays pending beyond the usual 30 days Track the application status on fcs.up.gov.in before escalating.
Keep your complaint reference number at every stage. It is the only thing that lets any office — or this platform's follow-up support — trace what actually happened to your case.
Worth knowing
Track application status directly on fcs.up.gov.in