Agam Chaudhary

Damaged road, a streetlight not working, or another local infrastructure problem

Responsible Nagar Panchayat Chhaprauli / Gram Panchayat / Public Works Department (PWD), UP

Call now 1076

Where to complain

What to have ready

  • Exact location
  • Description of the problem
  • A photo, if possible

Having these to hand before you start makes the complaint faster to file and much stronger if you later need to escalate it.

If it is not resolved · escalate in this order

Typical timeframe Varies by scale of work

  1. 01 Nagar Panchayat Chhaprauli or your Gram Panchayat You start here Give the exact location and, if you can, a photo of the damage.
  2. 02 PWD division office if the local body does not take it up
  3. 03 IGRS / Jansunwai (jansunwai.up.nic.in) final escalation There is no dedicated PWD complaint portal, so IGRS is the reliable escalation route.

Keep your complaint reference number at every stage. It is the only thing that lets any office — or this platform's follow-up support — trace what actually happened to your case.

Worth knowing

No single dedicated PWD complaint portal; IGRS is the reliable escalation route